Why IntegriTel
Technology with Integrity.
Support with Accountability.
We built IntegriTel because small and mid-size businesses deserve enterprise-quality technology and support —
without the runaround, finger-pointing, or the enterprise price tag.
Our Story
Born in St. Louis. Built to Serve Beyond
IntegriTel was founded in 2016 with a single focus — delivering enterprise-quality voice communications and IT services to small and mid-size businesses that had been historically underserved by the technology industry.
We started as a VoIP provider and quickly evolved. Our clients kept asking us to help with their IT infrastructure, their network security, and their physical security. They trusted us — and they wanted one partner they could call for everything. So here we are.
Today IntegriTel delivers fully managed IT services, a cloud-hosted and on-premise phone systems, and physical security including camera systems and access control — all under one roof, one contact, one accountable relationship. Born in St. Louis… Built to Serve You.
Our Motto
“Customer service is an attitude, not a department.”
This isn’t a tagline — it’s in our DNA, it’s how we operate every single day. Every technician, every account manager, every single person at IntegriTel is accountable to our clients. That’s not something you find at most technology companies. It’s what makes us different.
Our core Values
How we show up for our clients.
Proactive
We monitor your environment around the clock and address issues before they become incidents. Keeping you and your team as productive as possible.
Accountable
One call. Full accountability. When something goes wrong we own it — no vendor blame games, no finger-pointing, no runaround. Just straightforward answers and results.
Transparent
Flat monthly pricing. No surprise invoices. No hidden fees. Always know exactly what you are paying and exactly what you are getting.
Strategic
We think beyond the next ticket. Quarterly business reviews and technology roadmaps keep your business and your technology aligned. Strategically planning for today and for the future.
Who We Serve
Enterprise-Level Technology. Local Support that Cares.
Whether you’re a 10 person business or a 250 person enterprise – Reliability and stability through always-on proactive support are a key part of any business. Let us help get you there.
Professional Services
Law firms, accounting practices, and consultancies that need reliable, secure systems and comprehensive compliance support.
Healthcare & Medical
Medical practices and healthcare organizations needing HIPAA-aware IT support and secure infrastructure.
Financial Services
Banks, credit unions, and financial institutions requiring robust security, 24/7 uptime, and regulatory compliance.
Manufacturing & Logistics
Operations-driven businesses where technology downtime directly impacts production and revenue.
Small Business
SMB’s that are often overlooked by larger providers, but need reliable, secure, and scalable technology support from a partner who truly understands how they operate.
Let’s talk about your technology.
No pressure, no jargon. Just a straightforward conversation about where your technology stands and where it could take your business.